Nothing is Trivial

Nothing is Trivial

Don’t you hate it when you tweet something to a company and you don’t get a response. I mean not even acknowledgement. How annoying can that be? Answser, very annoying.

According to a recent study done at The Social Habit, people expect a response from a company in less than 60 minutes.

Think of it this way. One mouse in your house isn’t going to be all that bad. If that mouse gets its friends, it could add up to a real problem. By minding your  ps and qs (please and thank you) of social media you can create a great impact over time. People appreciate getting shout outs.

Businesses should pay more attention to the little details. Something as easy as responding can go a long way.

How bad is your company going to look when you don’t respond at all?

People aren’t going to remember your awesome post, they are going to remember the little things.

Take some time to set up a basic social media listening station, so you can respond to clients in some orderly fashion.

When was the last time a company gave you a shout out?


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An offline audience

Computers for CommunitiesI recently went to a meeting for a volunteer position that I started with Computers for Communities(C4C) The position that I started was a social media coordinator.

The position itself is maintaining the social media profiles, creating posts for Facebook and Twitter. When we were talking one thing that struck me was the fact that we needed to target our audience. Now that sounds easy enough, but in this case, C4C is targeting people who are in need of computers, so they don’t have internet.

This brings up the question, how to target an audience who primarily  doesn’t have a computer or regular access to the internet? I thought perhaps if we can spread the word about it to other people then the message could get passed on offline. In reality what really needs to be done is some face to face meetings with those in need of computers and or regular access to the internet.

It is like Scott Stratten said, “be awesome.” In my mind, if we share this awesome service to people that don’t have the opportunity to get a computer, we can help bridge the digital divide.

If we can get that message out to enough people, hopefully those people who do need a computer can and will be reached.

So won’t you help me spread the word about Computers for Communities?

Have any ideas as to how we can do this, leave a comment.

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Audience vs Influece

After listening to the Six Pixels of Separation by Mitch Joel I had some thoughts about the discussions. I created a vlog to talk briefly about them.



What are your thoughts on the topic?

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